Returns

All rachelherman.com merchandise is unconditionally guaranteed to delight you. If it does not, just follow the directions that accompany your invoice, for an exchange or credit. All returns/exchanges must be postmarked within 14 days of purchase. Laundered items are not returnable.

Please ship your package to
Rachel Herman Fine Fabrics
3707 5th Avenue, #547
San Diego, CA 92103

Refund Processing

We will process your return promptly upon receipt in our warehouse, however transit time can add 8-12 days delay from when you ship your package and the refund processing. In addition, banks often take one to two billing periods before refunds appear on your credit card statement. Your refunds will be credited back to the same card used to make the original purchase.

If you have any question regarding your exchange or return, please contact customer service via phone 619-688-0066 or via email customerservice@rachelherman.com.We at rachelherman.com want you to enjoy shopping with us! Should you find yourself with any unanswered questions after browsing our site, don’t hesitate to be in touch. We value your feedback and welcome your comments.

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